Why wouldn’t leaders tell their followers the “why” behind change?
Not a question I hear frequently, perhaps because it’s not easily answered. In fact, there may be no single, simple answer. Individual leader’s reasoning on this may be quite idiosyncratic – dependent on the particular context and individuals involved – and therefore not generalizable.
That said, I want to dip my toe into “theoretical la-la land” for a moment, and posit a possible shared trait among senior leaders who are reluctant to or won’t tell their people the “why” behind a change initiative.
Have you met leaders who fit this bill:
- Having a sense of entitlement, i.e., unreasonable expectations of automatic compliance with his or her expectations?
- Lacking empathy, so unwilling to recognize the impact their actions have on the feelings or needs of others?
- Arrogant in their behavior or attitudes?
It would not be a surprise if most of you nodded your heads as your read through these descriptions. But would it surprise you to find out that they were derived from the discussion of narcissism in the Diagnostic and Statistical Manual of Mental Disorders (IV)? It surprised me.

About barrymike1
Barry Mike is managing partner of Leadership Communication Strategies, LLC, a firm he founded after four years as a managing director for CRA, Inc., a management consultancy specializing in solving business problems whose cause or solution is communications. He has worked extensively as a trusted advisor and leadership communication coach with partners at McKinsey & Co., the world’s leading strategic consulting firm. He has also consulted with senior and emerging leaders in organizations like Kaiser Permanente, Carlson Companies, McDonald’s, Merrill Lynch and Watson Wyatt, crafting a deliberate and outcome-based approach to communicating to key constituents and stakeholders, building leadership communication capability, advancing strategic alignment and communicating corporate change.
Barry started consulting after extensive corporate communication experience working with senior executives on strategic leadership communication at T. Rowe Price, Pizza Hut, Verizon, and HP.
He has recently published articles on organizational accountability, communicating compliance, and changing corporate culture in the journals Strategy and Leadership, Organizational Dynamics, and Strategic Communication Management.