Author Archives: barrymike1

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About barrymike1

Barry Mike is managing partner of Leadership Communication Strategies, LLC, a firm he founded after four years as a managing director for CRA, Inc., a management consultancy specializing in solving business problems whose cause or solution is communications. He has worked extensively as a trusted advisor and leadership communication coach with partners at McKinsey & Co., the world’s leading strategic consulting firm. He has also consulted with senior and emerging leaders in organizations like Kaiser Permanente, Carlson Companies, McDonald’s, Merrill Lynch and Watson Wyatt, crafting a deliberate and outcome-based approach to communicating to key constituents and stakeholders, building leadership communication capability, advancing strategic alignment and communicating corporate change. Barry started consulting after extensive corporate communication experience working with senior executives on strategic leadership communication at T. Rowe Price, Pizza Hut, Verizon, and HP. He has recently published articles on organizational accountability, communicating compliance, and changing corporate culture in the journals Strategy and Leadership, Organizational Dynamics, and Strategic Communication Management.

The Department of Redundancy Department (2) Why leaders need to say the same thing over and over again; and why they don’t

When the Harvard Business School newsletter, Working Knowledge, recently published an article with the pungent title, “It’s Not Nagging: Why Persistent, Redundant Communication Works,” professional communicators rejoiced.  Finally! Research supporting what communicators have been telling senior leaders for ages (with … Continue reading

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The Department of Redundancy Department (1) Why leaders need to say the same thing over and over again; and why they don’t

It’s one of the things that drive professional communicators crazy about working with senior leaders: trying to get them to say the same message over and over again until their people get it. But it’s necessary. You don’t have to … Continue reading

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The Conundrum of Corporate Culture Change

Finding corporate cultures to admire is easy.  Changing your corporate culture to make it easy to admire is not. (For suggestions on why that is the case, see the previous blog entry, “Benchmarking Better Cultures? Don’t!”) Booz & Company’s annual … Continue reading

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Why tell “why?” (1)

Not too long ago, I was brought in to help a global corporation’s employees make sense of a vast change initiative. Or initiatives, to be exact. 35 in all. What the company wanted was an umbrella “brand” for all 35 … Continue reading

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Why tell “why?” (2)

Why wouldn’t leaders tell their followers the “why” behind change? Not a question I hear frequently, perhaps because it’s not easily answered. In fact, there may be no single, simple answer.  Individual leader’s reasoning on this may be quite idiosyncratic … Continue reading

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Why tell “why?” (3)

Okay, I know that we’ve taken a huge leap here, from the case for incorporating the “why” behind change into strategic leadership communication to suggesting narcissism as a cause of non-communication.  A leap that could land me in a heap … Continue reading

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The making of a minor communication disaster (1): It’s not what you say, it’s who you are

It was fairly early in my career. I was the de facto lead speechwriter for Digital Equipment Corporation (DEC) – at that time, the number two computer company in the world. The event was DECWorld, a one-company trade show that … Continue reading

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The making of a minor communication disaster (2): It’s not what you say, it’s who you are

How did Gates do it? How did a powerful Microsoft message emerge from his homespun talk about his home? The answer is rooted in the nature of communication itself. Simply put, all communication comes across on three basic levels: content … Continue reading

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The making of a minor communication disaster (3): It’s not what you say, it’s what you symbolize

Bill Gates had finished his presentation to a healthy round of applause and appreciation. Ken Olsen got up from our table and started walking toward the stage to thank Gates and end the evening. But just as he started walking … Continue reading

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How do you know a leader is a strategic communicator?

I’ve worked with a lot of very senior leaders in multiple industries in multiple countries.  What separates those leaders who communicate strategically from those who don’t?  Simple. Leaders who are NON-strategic communicators focus on what they want to say. Leaders … Continue reading

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