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Recent Posts
- Is Most Engagement “Inauthentic?”
- The Downside of Transparency: An Interview with Professor Eric Eisenberg (Part 2)
- Openness and Clarity are Overrated: an Interview with Professor Eric Eisenberg (Part 1)
- 2 Reasons to Use Numbers in Your Titles; and 2 Reasons to Ignore Anyone Who Does.
- Silence is NOT Golden
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Category Archives: Communication and Cognition
2 Reasons to Use Numbers in Your Titles; and 2 Reasons to Ignore Anyone Who Does.
As I’m sure many of you do, I get feeds from web-based business news aggregators, like SmartBrief. What you get on a daily basis is an email with a bunch of headlines and links. If the headline is sufficiently compelling, … Continue reading
Three Non-Leadership Lessons from the Life of Steve Jobs
The untimely death of Steve Jobs, amidst the astonishing success of Apple, resulted in an enormous, effusive and understandable outpouring of worshipful praise for him and for his leadership. He was celebrated for his genius by the Technorati, mourned around-the-world … Continue reading
The Best Ideas Don’t Win, The Best Advocates Do: An Interview With John Daly, Author of Advocacy: Championing Ideas and Influencing Results (Part 4)
John Daly, one of the world’s leading communication experts, is the Liddell Centennial Professor of Communication, TCB Professor of Management and University Distinguished Teaching Professor at the University of Texas, Austin. In Part 1 of the interview, we discussed why … Continue reading
Counter-intuitiveness
It was a physics question that got the point across to me. One of those SAT/GRE questions that seems so easy on the surface, but which, even when I got them right, never felt right: Two objects of the same … Continue reading
Power and Persuasion: Friends or Foes? (Part 2)
Is there some way that having power undermines one’s willingness to use persuasion to engage employees? That is the question. The answer is “No!”…. If you think persuasion means strong-arming someone into compliance by the strength of your arguments or … Continue reading
Manage communication with the brain in mind.
Micro-managers shut off creativity. The uncertainty of downsizing or outsourcing or other job-threatening actions undermines productivity. Executive bonuses seen as disproportionate to the general employee population generate resentment. These results happen with almost predictable certainty. But far too many leaders … Continue reading
Strategic Leadership Communication 