Counter-intuitiveness

It was a physics question that got the point across to me. One of those SAT/GRE questions that seems so easy on the surface, but which, even when I got them right, never felt right:

Two objects of the same size and shape, but one of which is twice as heavy as the other, are dropped from a roof at the same time.  Which lands first?

I was driving home listening to National Public Radio. The host was interviewing experts in “physics education research.” Not something I normally would have found scintillating, but with the only alternative endless minutes of “drive time” advertising, I listened in.

Ergo, the question.

And the answer: they land at the same time.

You think I’m kidding, don’t you? If something is twice as heavy as something else, shouldn’t it fall faster? Twice as fast? Won’t it at least hit first?

Uh… well…no.

I knew the right answer, but had no understanding of why it was right. Clearly, my physics education left something to be desired. I couldn’t seem to grasp a basic concept of Newtonian physics.

It turns out that I’m not alone. It seems that something like 75% of Harvard University students who had taken Harvard’s basic physics class also had trouble with this question, even after they’d taken the course and knew the right answer!

For good reason. It contradicts some commonsense, deeply felt, intuitive notions about how the physical world works. In fact, according to the experts, the reason most students leave physics courses with little conceptual grasp of physics is that many, if not most, of our commonsense notions about how the world works are incompatible with Newtonian physics.

In other words, much of physics is counter-intuitive, and so even when we know the right answer, our commonsense, intuitive “fall back” positions on what is going to happen around us are just plain wrong.  But we keep on responding as if they were right anyway. We keep on waiting for that heavier object to land first.

What does this have to do with “Strategic Leadership Communication?” Simple. If the last twenty years of research in social psychology, communication, behavioral economics, and cognitive neuroscience have demonstrated anything, it’s that what’s true of our commonsense, intuitive understanding of how things work in the physical world turns out to be equally true of our intuitive, commonsense understanding of how things work in the social world: far too often, they’re just plain wrong.

Ergo, the raison d’etre of this blog: at least as far as strategic communications goes, to help leaders get it right.

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About barrymike1

Barry Mike is managing partner of Leadership Communication Strategies, LLC, a firm he founded after four years as a managing director for CRA, Inc., a management consultancy specializing in solving business problems whose cause or solution is communications. He has worked extensively as a trusted advisor and leadership communication coach with partners at McKinsey & Co., the world’s leading strategic consulting firm. He has also consulted with senior and emerging leaders in organizations like Kaiser Permanente, Carlson Companies, McDonald’s, Merrill Lynch and Watson Wyatt, crafting a deliberate and outcome-based approach to communicating to key constituents and stakeholders, building leadership communication capability, advancing strategic alignment and communicating corporate change. Barry started consulting after extensive corporate communication experience working with senior executives on strategic leadership communication at T. Rowe Price, Pizza Hut, Verizon, and HP. He has recently published articles on organizational accountability, communicating compliance, and changing corporate culture in the journals Strategy and Leadership, Organizational Dynamics, and Strategic Communication Management.
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2 Responses to Counter-intuitiveness

  1. barrymike1's avatar barrymike says:

    Thanks, Mike. Glad you’re reading it!

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